Terms & Conditions

By accessing or using the ThermaSight AI website, products, services, software, monitoring systems, diagnostics tools, or any related offerings, you agree to be bound by these Terms & Conditions and any additional terms referenced herein.

If you do not agree with any portion of these terms, please discontinue use of our website, products, and services.

ThermaSight AI provides intelligent infrastructure awareness through a combination of hardware, software, and AI-driven analytics. Our offerings include:

• AI-powered monitoring systems
• Thermal imaging solutions
• Optical gas imaging solutions
• Predictive maintenance tools
• Infrastructure intelligence systems
• Spatial mapping technologies
• Monitoring software and analytics platforms

By using our website, you agree to the following.

• Use the website lawfully and in compliance with applicable regulations.
• Not misuse our services or attempt to disrupt their availability.
• Not attempt unauthorized access to any portion of the website, systems, or accounts.
• Not interfere with the operation, security, or performance of the website.
• Not copy, reproduce, distribute, or republish content without written permission.

ThermaSight AI continually develops and refines its portfolio. As a result:

• Products, software, monitoring systems, and services may evolve or change over time.
• Technical specifications, capabilities, and feature sets may be updated.
• Availability may vary by region, industry, or deployment context.
• Certain offerings may require separate commercial, licensing, or service agreements.

• AI-generated recommendations are intended to assist decision-making, not replace professional judgment.
• Monitoring results, diagnostics, alerts, and recommendations should be reviewed by qualified personnel where appropriate.
• ThermaSight AI provides decision-support tools and does not guarantee specific operational outcomes.
• Users remain responsible for operational decisions made based on AI-generated insights.

ThermaSight AI monitoring and detection systems are designed to enhance situational awareness across civilian infrastructure. However:

• Monitoring systems are designed to assist with awareness and detection, not to eliminate all risk.
• No monitoring system can guarantee prevention of all incidents, anomalies, or failures.
• Proper installation, maintenance, calibration, and operation remain the responsibility of the user or designated operator.

All materials made available through our website and products remain the intellectual property of ThermaSight AI unless otherwise stated. This includes:

• Website content and copy
• Logos and brand marks
• Branding and visual identity
• Software, firmware, and source code
• Graphics, illustrations, and iconography
• Product and interface designs
• Images, renders, and photography
• Technical documentation and specifications

No portion of these materials may be reproduced, modified, or distributed without prior written authorization.

If you submit inquiries, feedback, documents, images, or other content to ThermaSight AI:

• You retain ownership of the content you submit.
• You grant ThermaSight AI permission to process, store, and use such submissions for the purpose of providing services, customer support, and improving our offerings.

• ThermaSight AI is not liable for indirect, incidental, consequential, or special damages.
• Total liability is limited to the maximum extent permitted by applicable law.
• Users assume responsibility for how systems, insights, and recommendations are deployed and applied within their operations.

Certain ThermaSight AI products or services may integrate with or depend upon third-party offerings, including:

• Third-party software and APIs
• Cloud and hosting providers
• Analytics and observability tools
• Hardware platforms and sensor ecosystems

These third-party services may be governed by separate terms, policies, and licenses, which are the responsibility of the respective providers.

Personal data is handled in accordance with our Privacy Policy, which describes how ThermaSight AI collects, uses, protects, and manages information across our website and services.

ThermaSight AI reserves the right to restrict, suspend, or terminate access to the website, products, or services if misuse, abuse, or violation of these Terms & Conditions occurs, or where required to protect the integrity and security of our systems.

• These Terms & Conditions may be updated periodically to reflect changes in our services, technology, or legal requirements.
• Continued use of our website, products, or services after updates are published constitutes acceptance of the revised terms.

These Terms & Conditions are governed by the applicable laws of the jurisdiction in which ThermaSight AI operates. Any disputes arising from or relating to these terms will be resolved in accordance with those laws.