Privacy Policy

At ThermaSight AI, we believe trust is built through transparency. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

By using our website or contacting us through our services, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company name and job title
• Information submitted through contact or inquiry forms

We may also automatically collect limited technical information when you use our website, such as:

• Browser type and version
• Device information
• Language preferences
• Pages visited and time spent on our website
• Referral sources
• Cookie and analytics data

We use personal information to:

• Respond to inquiries and requests
• Provide information about our products and services
• Improve our website and user experience
• Deliver customer support
• Develop and enhance our offerings
• Maintain the security and integrity of our systems
• Comply with legal and regulatory obligations

Where applicable under data protection laws, including the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

• Your consent
• The performance of a contract or steps taken before entering into a contract
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Our website uses cookies and similar technologies to improve functionality, understand how visitors interact with our website, and enhance the overall user experience.

These technologies may include:

• Essential cookies required for website functionality
• Analytics cookies used to understand website performance and usage patterns
• Preference cookies used to remember settings and improve usability

You may manage your cookie preferences through your browser settings or our cookie preference tools. Disabling certain cookies may affect website functionality.

ThermaSight AI does not sell personal information.

We may share information with trusted third parties that support our business operations, including:

• Website hosting and infrastructure providers
• Analytics and technology service providers
• Professional advisors where necessary
• Government authorities or regulators when required by law

Any such sharing is limited to what is reasonably necessary for the intended purpose.

Depending on the service providers we use, personal information may be processed outside your country of residence, including outside Switzerland or the European Economic Area.

Where required, we implement appropriate safeguards designed to protect personal data in accordance with applicable data protection laws.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Request portability of your personal data where applicable
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

If you are located in the European Union, you may also have the right to lodge a complaint with your local data protection authority.

Our website may contain links to external websites. ThermaSight AI is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external services you use.

ThermaSight AI's services are intended for businesses and professional users and are not directed toward children. We do not knowingly collect personal information from individuals under the age required by applicable law.

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal requirements. Any updates will be published on this page together with the revised "Last Updated" date.